Start with the workflow
The useful problem is often found between tools, teams and responsibilities—not inside a feature request.
I did not arrive at software through one conventional role. I started in design, moved into digital products, built and led a regulated service business, and now create independent software through Kordra.

Design makes the experience legible.
Operations reveal what the system must survive.
Commercial ownership makes priorities and constraints real.
Development closes the gap between an idea and something people can actually use.
The useful problem is often found between tools, teams and responsibilities—not inside a feature request.
Prioritisation becomes credible when people can see what is being protected, deferred or rejected.
AI and automation should improve control, clarity or delivery. Novelty is not an outcome.
Hands-on prototyping and delivery expose assumptions early and keep strategy connected to reality.